This Privacy Policy describes how your personal information is collected, used, and shared when you visit or purchase from Ryan Grae or www.ryangrae.com (the "Site").

PERSONAL INFORMATION I COLLECT

When you visit the Site, I automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, I collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. I refer to this automatically-collected information as "Device Information." I collect Device Information using the following technologies:

• "Cookies" are data files placed on your device or computer and often include a unique anonymous identifier. For more information about cookies and how to disable them, visit www.allaboutcookies.org.

• "Log files" track actions occurring on the Site, and collect data, including your IP address, browser type, approximate geographic location, Internet service provider, referring/exit pages, and date/time stamps.

• "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to purchase through the Site, I collect certain information, including your name, billing address, shipping address, payment information, email address, and phone number. I refer to this information as "Order Information." When I talk about "Personal Information" in this Privacy Policy, I am talking both about Device Information and Order Information.

HOW DO I USE YOUR PERSONAL INFORMATION?

I use the Order Information I collect to fulfill any orders placed through the Site (including processing your payment information, arranging shipping, and providing you with invoices and order confirmations). Additionally, I use this Order Information to:

• Communicate with you.

• Screen my orders for potential risk or fraud.

• When in line with your shared preferences, I may provide you with information or advertising relating to my products or services.

I use the Device Information that I collect to help me screen for potential risk and fraud (in particular, IP addresses) and to improve and optimize my Site (for example, by generating analytics about how my customers browse and interact with the Site, and to measure the success of my marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

I use Google Analytics to help me understand how my customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

I also use additional third-party tools for collecting user inquiries, project management, email marketing, cloud storage, video conferencing, and more. Clients can review and modify the third-party tools I will use on their projects if needed.

Finally, I may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information I receive, or to otherwise protect my rights.

DO NOT TRACK

I do not conduct targeted marketing or share user information unless otherwise disclosed in this policy. I will not sell your information under any circumstances. I screen all third-party providers by reviewing their privacy policies and ensuring they will not sell my clients' data. Please note that I do not alter my Site's data collection and use practices when I see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a California Resident, please see the Privacy Notice for California Residents below.

If you are a European resident, you have the right to access the personal information I hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please get in touch with me through the contact form below. Additionally, if you are a European resident, note that I am processing your information in order to fulfill contracts I might have with you (for example, if you make an order through the Site) or otherwise to pursue my legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to the United States and Canada.

DATA RETENTION

When you place an order through the Site, I will maintain your Order Information for my records unless and until you ask me to delete this information.

MINORS AND YOUTH PRIVACY

My Site and Services are not intended for individuals under the age of 21, and I do not knowingly collect or solicit information from anyone under the age of 21 on this Site. In the event that I learn that I have inadvertently collected information from a person under age 21, I will delete that information as quickly as possible. If you believe that I might have any information from a person under 21, please get in touch with me at info@itsgrae.com. Protecting the privacy of children and youth is very important to me. Thus, if I obtain knowledge that a user is under 21, I will take steps to remove that user's Personal Information from my databases. I recommend that anyone under the age of 18 obtain their parent's permission before submitting information over the internet.

CHANGES

I may update this privacy policy from time to time in order to reflect, for example, changes to my practices or for other operational, legal or regulatory reasons.

CONTACT ME

For more information about my privacy practices, if you have questions, or if you would like to make a complaint, please contact me using the form below.

This notice is part of my Privacy Policy but applies only to California residents. It explains some additional rights and details introduced by the California Consumer Privacy Act of 2018 (the CCPA). Under CCPA, the definition of "personal information" includes your name and more general information, like how you navigate parts of my website.

Categories of Information I Collect

This notice lists the categories of personal information I have collected through any of my services in the past 12 months.

1. Identifiers — including name, address, email address, account name, and IP address, When provided by you

2. Other personal information — including phone number, billing address, credit or debit card information, and employment information, when provided by you. This category includes personal information protected under pre-existing California law (Cal. Civ. Code 1798.80(e)) and overlaps with other categories.

3. Demographic information — including your age or gender, When provided by you. This type of personal information includes what is also considered a protected classification characteristic under pre-existing California or federal laws.

4. Commercial information on your interactions with Ryan Grae — including purchases and other commercial engagements with Ryan Grae.

5. Internet or other electronic network activity information — including browsing activity on my sites and apps, browser type, and browser language. This also encompasses other information collected when you use my sites and apps or interact with me through social media.

6. Geolocation data, approximate location inferred from your IP address, to help me deliver relevant content and enhance your experience.

7. Professional or employment-related data — When provided by you and to verify affiliation with the stated organization.

8. Inferences drawn from any of the above personal information — about your preferences, predispositions, and behavior as they relate to my sites and apps.

The Purposes for My Collection

I collect the above information for the business purpose of giving you access to my sites and services. This information is critical to carrying out my services, providing account access and customer service, fulfilling orders and transactions, conducting customer research and feedback, measuring analytics, and advertising and marketing efforts.

For commercial purposes, I collect information from the following categories: identifiers, demographic information, commercial information, internet activity, geolocation data (based on your IP address but not your precise GPS location), professional data and inferences.

Notice of Your Right to Opt-Out of Sale of Personal Information

Ryan Grae does not sell the personal information of users or customers under any circumstances. As I do not engage in these practices, no opt-out is required. 

I may continue to share information with my service providers, which process it on my behalf, as needed for the operation of my business.

Right to Request Accessible Alternative Format

This notice is intended to be accessible to people with disabilities. If you experience difficulties accessing this notice, please contact me using the form below, or send an email to info@itsgrae.com.

Right to Nondiscrimination

You have the right not to receive discriminatory treatment by me for exercising any of your privileges related to CCPA.